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FAQ

With the current COVID-19 situation, I'm not comfortable with my child attending a workshop. What are the alternatives?
We adhere to the relevant safe distancing measures during our workshops, however understand that some parents may be worried about the ever-changing situation. We offer the following alternative arrangements:

- Private classes at your residence/common areas
- Private classes at Trehaus, Funan
- Online classes

Should you be interested, please reach out to hello@totmakers.com and we will get back to you within 3 business days.

I'm buying a gift for a friend, do you have any gift wrapping services?
Yes! We have gift boxes on offer and can assist in writing a message on a card if you'd like. Should you request for a gift box, we will reach out to you for further confirmation.

 


Can I do self-collection instead of paying for delivery?
We're able to offer self-collection at Somerset MRT on weekdays at 5PM. If you have paid for delivery and wish to change to self-collection, do drop us a message at hello@totmakers.com and we will revert within 3 business days. For urgent enquiries, please message us via our Instagram page.

 

I have opted for self-collection, where is the meeting place and when can I confirm the pick-up timing?
We will reach out to those who have opted for self-collection within 24 hours of the order being placed and arrange with you individually for self-collection at Somerset MRT. Should you have any urgent enquiries, please reach out to us via our Instagram page.